Closer to the end of the industrial age the term “Manage by Walking Around” became very popular. The purpose of this phrase was meant to encourage shift leaders to get out of their office and onto the manufacturing floor where their people were, so they would have first-hand knowledge of what exactly was going on. Being out on the manufacturing floor allowed the manager to objectively observe what was happening without being influenced by preconceived notions. Personal opinions can sometimes cloud your judgment and create a false reality in your workplace.
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